VITRIX KITCHENWARE LLC ("we," "us," "our," or "the Company") is a merchant wholesaler headquartered at 444 ALASKA AVE, TORRANCE, 90503, United States. We distribute kitchenware, furniture, home furnishings, housewares, linens, tableware, glassware, floor coverings, and lamps to retailers, hotels, restaurants, offices, schools, and institutions. Because we operate across the full spectrum of home and commercial interiors, we handle information about our clients, their orders, their shipping addresses, and their account history.
This Privacy Policy describes how we collect, use, disclose, retain, and protect information in the course of providing our wholesale distribution services. Because we provide wholesale distribution to businesses, we handle information that is subject to applicable commercial privacy regulations, consumer protection regulations, and data protection laws.
We respect your privacy and are committed to protecting the information you share with us. This policy explains what we collect, why we collect it, how we use it, and the choices you have regarding your information.
If you have questions about this policy or about how we handle your information, you can contact us using the details in Section 14 below.
We collect information necessary to provide our wholesale distribution services, comply with applicable law, and manage order fulfillment. The categories of information we collect include:
When you open a wholesale account with us, we collect your business name, contact name, address, email, phone, business type (retailer, hotel, restaurant, office, school, theater, designer, contractor), and resale certificate or tax identification number. We use this information to verify your business, set up your account, and process your orders.
For every order, we collect the product family, product type, quantity, delivery timeline, and any specific requirements. We use this information to source, stock, ship, and service your order.
For furniture orders — including household, office, hotel, restaurant, school, theater, antique, baby, outdoor, and religious furniture — we collect the furniture type, quantity, dimensions, finish, and delivery requirements. We handle this information to source and ship furniture orders.
For kitchenware and housewares orders — including cooking utensils, kitchen utensils, chinaware, glassware, flatware, tableware, hollowware, dishes, cups, brooms, brushes, mops, and ironing boards — we collect the product type, quantity, material, and delivery requirements.
For home furnishings and textiles orders — including linens, blankets, towels, napkins, curtains, draperies, slipcovers, furniture coverings, bathroom accessories, and closet accessories — we collect the product type, quantity, fabric, size, and delivery requirements.
For floor coverings orders — including carpet, rugs, floor coverings, and ceramic wall and floor tile — we collect the product type, quantity, dimensions, and delivery requirements.
For lighting and decor orders — including lamps, lighting fixtures, mirrors, frames, pictures, blinds, shades, and prefabricated fireplaces — we collect the product type, quantity, finish, and delivery requirements.
For antique and specialty orders — including antique furniture, antique home furnishings, antique houseware, and religious furniture — we collect the product type, quantity, provenance information where relevant, and delivery requirements.
To fulfill orders, we collect shipping addresses, delivery instructions, carrier preferences, and delivery confirmations. We handle this information under applicable shipping and logistics regulations.
When you visit our website, we collect basic technical information including IP address, browser type, device type, pages visited, and referring URLs. We use this information to operate and improve our website and to understand how clients find us online.
If you sign up for our marketing communications, we collect your email address and any preferences you share regarding the product families you are interested in. We use this information to send you relevant offers and updates.
We use the information we collect to provide our wholesale distribution services, manage order fulfillment, comply with applicable law, and operate our business. Specifically, we use information to:
We do not sell personal information to third parties for marketing purposes. We share information as described in Section 5 below.
To the extent we process personal data of individuals located in the European Economic Area, the United Kingdom, or other jurisdictions with similar data protection laws, we rely on the following legal bases:
We share information with third parties only as necessary to provide our wholesale distribution services, comply with the law, and manage order fulfillment. The categories of recipients include:
To source products, we share order information with manufacturers and suppliers across furniture, kitchenware, home furnishings, floor coverings, and lighting. We share only the information necessary to fulfill the order.
To ship orders, we share shipping addresses and delivery instructions with carriers and logistics providers. We handle this information under applicable shipping and logistics regulations.
We disclose information to consumer protection regulators, tax authorities, and other government agencies as required by applicable law.
We share information with service providers who help us provide our services, including inventory management systems, order management platforms, and accounting systems. These providers handle information under appropriate confidentiality and security obligations.
We share information with legal counsel, accountants, and tax advisors who support our business, under appropriate confidentiality and professional responsibility obligations.
If we reorganize, merge, or sell all or part of our business, we may transfer information to the successor entity, subject to the protections of this policy and applicable law.
We retain information for as long as necessary to provide our wholesale distribution services, comply with legal obligations, and resolve disputes. The retention periods that apply include:
When information is no longer needed, we delete it or render it de-identified, subject to any legal hold or retention requirement that applies.
We protect information using administrative, technical, and physical safeguards appropriate to the sensitivity of commercial and account data. These safeguards include:
No system is perfectly secure. If a breach occurs that affects client information, we will notify affected parties and regulators as required by applicable law, including state breach notification laws and commercial regulations.
Depending on your jurisdiction, you may have rights regarding your personal information. These rights may include:
To exercise any of these rights, contact us at support@vitrixkitch.shop. We will respond within the timeframe required by applicable law — typically within 30 days.
Our website uses minimal cookies and tracking technologies. We do not use advertising cookies or third-party tracking pixels for cross-site advertising. The technologies we may use include:
You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.
Because we may serve clients across state and national borders, information may be transferred between jurisdictions. When we transfer information internationally, we do so under appropriate safeguards, which may include standard contractual clauses or other transfer mechanisms recognized by applicable law.
If you are located in a jurisdiction with data protection laws, your information may be transferred to a jurisdiction with different privacy laws. We take steps to ensure that your information receives equivalent protection wherever it is processed.
Our wholesale distribution services are not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.
Our website may contain links to third-party websites — such as manufacturers, carriers, or industry associations. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party site you visit.
We may update this Privacy Policy from time to time to reflect changes in our business, the regulatory landscape, or applicable law. When we make material changes, we will update the "Effective Date" at the top of this policy and, where appropriate, provide notice to clients. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy, about how we handle your information, or to exercise any of your rights, please contact us:
We will make every reasonable effort to respond to your inquiry promptly and in accordance with applicable law.